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Delivery Terms

Shipping Cost:

'Orders starting from $ to $ => shipping costs $'

DHL Express Shipping orders from 50 $ to 80 $ => shipping cost 12.00 $

DHL Express Shipping orders from 81$ - 150$ => shipping cost 19.00 $ 

DHL Express Shipping orders from 151 $ - 250 $ => shipping cost 22.00 $

DHL Express Shipping orders from 251 $ - 350 $ => shipping cost 28.00 $

DHL Express Shipping orders from 351 $ - 500 $ => shipping cost 35.00 $

DHL Express Shipping orders from 501 $  +   => shipping cost is FREE

Delivery time: 

  • USA – 3 to 4 business days
  • Europe - 1 to 2 business days
  • Australia, Saudi Arabia, New Zealand – 3 to 5 business days
  • Russia - every order from Russia travels with EMS and takes up to 7 working days.
  • Other countries - 3 to 5 business days.


*ALL BAGS are delivered with EMS and take up to 7 working days!


ALL ORDERS ARE SHIPPED VIA DHL EXPRESS 

Now you are able to upgrade shipping service to DHL EXPRESS PLUS (Overnight shipping- $20 additional fee World Wide ) when submitting your order by selecting your most appropriate service. 

  • We offer a full refund or exchange on lost packages. The loss of mail is not our fault, but neither is it yours and ultimately, we want this to be a pleasant experience for you - from browsing our store to wearing our clothes.

❤️ You will be able to enjoy your new BEAUTIES sooner then you expect.

❤️ The more you buy, the more you save on shipping and it's the best service ever!

We ship all orders within 1-5 days after receiving payment.

 * NOTE: Items are shipped to the address on your Shopify Account. If you wish your item to be shipped to different addresses please contact me via Message us or send us an e-mail me: office@eugfashion.com

  • Please note that customs clearance, international holidays and other unexpected circumstances may delay your package. We have little control over such circumstances, but will do everything we can to resolve shipping problems at your best interest. 
  • We are ready to ship in 1-5 business days after receiving payment of the order.
  • Please provide your phone number when you CHECK OUT in the 'notes to seller section'. (UPS will contact you if they are not able to deliver your parcel for some reason at the address you have provided)
  • Without a phone number it cannot be sent via express shipping as it is described in the shop. Send your phone number up to 3 days from the moment of placing the order so you can receive your orders safe and in time.
* Keep in mind that orders below 65$ will be shipped with Regular Post (because Express Shipping is on our behalf therefore your order must go over this amount).
Delivery time for bags only:
  • 15-20 working days after mailing - OUTSIDE EUROPE
  • 7-14 working days after mailing - EUROPE
  • BG post service with Tracking number.

Keep in mind that we don't have a express shipping for bags.
Thank you ❤️


All orders will be shipped via DHL courier services from Bulgaria, EU.


IMPORTANT
All orders will be shipped via DHL courier services from Bulgaria except when the address of delivery have special conditions. In these cases the orders are sent with EMS or Fedex. You can Always contact us on Shopify 'Message us' so we can tell you beforehand whether your address falls into such zone. If you still insist on your order being sent with express shipping you can additionally buy this type of delivery. The price for UPS express is 20$.

  • We are sending all packages from Europe, Bulgaria, Sofia City.

- We are using DHL so your delivery will arrive in 2-3 days :))) after the shipment :)))

*NOTE: There might be delays due to custom procedure and holidays.

It is out of our control :)

Thank You for being with us!

EUG FASHION Team